Your privacy is luxury111's priority. This document clearly explains how we collect, use, store, and protect your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). By using the luxury111 platform, you agree to the privacy practices set out here.
Your trust is the foundation of the luxury111 platform. Every data protection measure we put in place is designed to keep your personal information safe and firmly in your control.
This policy should be read together with Terms & Conditions and Responsible Gaming luxury111.
Effective date: 1 January 2026 | Version: 3.1 | Based on Malaysia's PDPA 2010
Please read this Privacy Policy carefully. This document explains in detail how luxury111 handles your personal data. By registering for or using the luxury111 platform, you agree to the privacy practices described herein. If you do not agree, please stop using the platform and contact us to close your account.
Luxury111 ("we", "platform", "Company") is committed to protecting the privacy of every member who uses our services at luxury111.run. This Privacy Policy explains our practices regarding the collection, use, disclosure, transfer, and storage of your personal information when you use the luxury111 platform.
This policy applies to all users of the luxury111 platform, including registered members, website visitors, and anyone who interacts with any luxury111 service — whether through the website, live chat, or other communication channels we operate. It covers all platform activities, including account registration, deposits and withdrawals via methods such as Touch 'n Go eWallet, GrabPay, DuitNow, and FPX, slots and Live Casino games, and Sports Betting on the Malaysia Super League, EPL, badminton, e-sports, and more.
Luxury111 operates in accordance with and in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and its subsidiary regulations. We are committed to ensuring that all personal data processing is carried out lawfully, fairly, and transparently.
"Personal data" refers to any information that can be used to identify you directly or indirectly, including your name, phone number, email address, identification number, financial information, and your luxury111 platform usage data.
Luxury111 only collects personal data that is strictly necessary to provide our services safely and efficiently. Below are the categories of data we collect and the purposes for which they are used:
| Data Type | Example | Purpose |
|---|---|---|
| Identity Data | Full name, MyKad / passport number | Identity verification (KYC), AML compliance |
| Contact Data | Malaysian phone number, email address | Communications, OTP verification, account notifications |
| Financial Data | E-wallet account number, Malaysian bank account number | Processing deposits & withdrawals |
| Account Data | Username, password (stored in hashed form) | Login & account security |
| Verification Data | MyKad / passport copy, verification selfie | KYC, fraud prevention |
Luxury111 does not collect sensitive personal data such as medical information, religion, or political views unless required by law. We also do not collect biometric data for identification purposes.
Luxury111 uses the personal data we collect for the following legitimate and stated purposes. We do not use your data for any other purpose without first obtaining fresh consent from you.
Luxury111 only sends marketing communications such as bonus offers, slots promotions, and Sports Betting updates to members who have given explicit consent to receive them. You may opt out of marketing communications at any time via the "unsubscribe" link in any email or through your luxury111 account settings.
Luxury111 members' personal data is stored on secure, protected servers. All data is held in a controlled environment with strict access controls, continuous security monitoring, and multiple layers of physical and logical protection.
Luxury111 retains members' personal data for as long as the account remains active and for a defined period following account closure, in accordance with Malaysian legal requirements. Generally:
Luxury111 does not sell, rent, or disclose your personal data to third parties for their own marketing purposes. Data sharing only takes place in the following limited circumstances:
All third parties that luxury111 works with are required to meet data protection standards equal to or higher than those we apply ourselves. luxury111 is not responsible for the privacy practices of unauthorised third parties or those outside our control.
Luxury111 uses cookies and similar tracking technologies to enhance your experience on our platform, maintain session security, and understand how users interact with the platform.
You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may affect your ability to log in or use certain features on the luxury111 platform. For detailed guidance on managing cookies in popular browsers such as Chrome, Firefox, or Safari, please refer to your respective browser's help section.
Under Malaysia's PDPA 2010 and luxury111's commitment to privacy, you have the following rights regarding your personal data:
To exercise any of the above rights, contact the luxury111 Data Protection Officer via 24/7 LiveChat on luxury111.run or by email at support@luxury111.run. Please include your full name and account number to help us process your request more efficiently. All requests will be acknowledged within 3 business days and resolved within 14 business days.
The luxury111 platform is an online gaming platform restricted to individuals aged 18 and above only. luxury111 does not knowingly collect or process personal data from children under the age of 18.
If luxury111 discovers that personal data belonging to a minor has been collected without our knowledge, we will take immediate steps to delete that data, close the associated account, and prevent further use of the platform by that individual.
Parents and guardians who suspect their child or ward has registered for or used the luxury111 platform without permission are encouraged to contact the luxury111 support team immediately via LiveChat or by emailing support@luxury111.run. We will respond promptly to resolve the matter.
In the course of operating the luxury111 platform, certain personal data may be transferred to or processed by systems located outside Malaysia, such as in the context of global cloud infrastructure or live casino game streaming from overseas studios.
When international data transfers occur, luxury111 ensures that:
Luxury111 has appointed a Data Protection Officer (DPO) responsible for ensuring the platform's compliance with Malaysia's PDPA 2010 and handling all privacy-related requests from members.
You can reach luxury111's Data Protection Officer through:
The average response time for privacy enquiries is under 24 hours. For formal requests relating to data rights (access, correction, deletion), the resolution timeframe is within 14 business days from the date a complete request is received.
If you are not satisfied with how luxury111 has handled your personal data after contacting us, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia (JPDP), the regulatory body responsible for PDPA enforcement in Malaysia.
Luxury111 reserves the right to amend this Privacy Policy at any time in response to changes in legislation, technological developments, or updates to our business practices. Any material amendments will be communicated to members via:
Your continued use of the luxury111 platform after an amendment takes effect constitutes your acceptance of the updated policy. We encourage you to review this Privacy Policy periodically.
This Privacy Policy forms part of Terms and Conditions luxury111 and should be read in conjunction with it. In the event of any conflict between this Privacy Policy and the Terms and Conditions, the Privacy Policy shall prevail in matters relating to the protection of personal data.